Question 1

What is Towji?

Accepted Answer

Towji is an AI-powered platform that helps you quickly locate and recover your towed vehicle. We provide protected recovery guidance, cost estimates, and preparation steps across the United States.

Question 2

How does Towji work?

Accepted Answer

Simply enter your location or vehicle details into our AI-powered search system. Our platform checks protected recovery records to help identify next steps. We also provide cost estimates and recovery instructions.

Question 3

Is Towji free to use?

Accepted Answer

A matching-record preview is free. A monthly or yearly subscription unlocks available recovery details for matching records and searches while subscribed.

Question 4

How quickly can I find my towed car?

Accepted Answer

Most users find their vehicle information within minutes using our AI-powered search. The exact time depends on your location and the availability of local towing company data.

Question 5

What information do I need to find my car?

Accepted Answer

You'll need either your vehicle's license plate number, VIN, or the location where it was parked. Having your vehicle make, model, and color can also help narrow down the search.

Question 6

What if I can't find my car in your system?

Accepted Answer

If our automated search doesn't find your vehicle, our support team can help with a manual search. We also provide contact information for local police departments and towing companies.

Question 7

How much does it cost to recover a towed vehicle?

Accepted Answer

Costs vary by location and reason for towing. Typical fees include towing ($100-300), daily storage ($20-60/day), and administrative fees. Use our cost calculator for estimates specific to your area.

Question 8

What payment methods should I prepare?

Accepted Answer

Most recovery providers accept cash, credit cards, and debit cards. Some may also accept cashier's checks or money orders. Towji helps you prepare likely payment requirements before pickup.

Question 9

Can I dispute towing fees?

Accepted Answer

Yes, you may have the right to dispute excessive or improper fees. We provide information on local regulations and dispute procedures. Documentation and photos can help support your case.

Question 10

What are my rights when my car is towed?

Accepted Answer

You have the right to retrieve personal property, receive an itemized bill, and contest improper towing. Specific rights vary by state and municipality. We provide location-specific legal information.

Question 11

How long can they hold my car?

Accepted Answer

Storage duration limits vary by jurisdiction. After a certain period (typically 30-90 days), vehicles may be auctioned. Act quickly to avoid additional fees and potential loss of your vehicle.

Question 12

Was my car legally towed?

Accepted Answer

Legal towing requires proper signage, valid reasons (illegal parking, expired registration, etc.), and following local procedures. We can help you understand if your towing was legitimate based on your situation.

Frequently Asked Questions

General Questions

Finding Your Vehicle

Costs & Payment

Legal & Rights

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